If you can’t remember the password, then you have to reset it.By default, the cameras have no password. Try not to enter anything in the password field, leave it blank/empty.Try to connect to the internet directly through your phone to see if it works.Įrror-11314-11315: Incorrect password used to log into the camera Check the router’s indication to see if there’s the internet.Maybe the internet is not working, or the connection is not stable. If the device was working before, then check the internet connection on the location.
The default username for this account is admin and the password will be blank/empty or the one set by the installer (or yourself).
This time use the administrator account instead which has full permissions on the camera.
Add the camera again to the app by using the serial number or a DDNS hostname if you have one.This is the account of the camera, not the account on the app itself. It means that the account you’re logging into has limited permissions and the attempted actions are not allowed. Create separate accounts for each user.Reboot the camera to stop all viewing sessions.Change the password to kick out other users.
It’s better to create individual accounts for each viewer/user, otherwise, you may run into this error. This happens when many people are accessing the camera using the same username and password.
Meaning of error codes in XMEye and iCSee Pro Error-11204: Too many people are watching the live feed simultaneously However, they provide some insights on where you should look to fix the problem. Note that these suggestions do not always work because the solution may depend on your network settings, phone and apps settings, other local adjustments, etc. The errors indicate certain issues with the camera or the app and you can try the accompanying troubleshooting tips to have the errors fixed. These are the most common errors generated by XMEye or iCSee Pro security camera apps.